 Here are some of our most common questions that we are asked. If you have any questions that are not corvered here, Please feel free to click here to contact us or call us toll free at
780-484-5692 (Edmonton & Area)
800-371-8630 (Toll Free) Outside the Edmonton Area
Why choose Alberta Business Supplies?
Alberta Business Supplies is a locally owned & operated Company that has been proudly serving our customers for over 10 Years. We specialize in offering a one stop solution for all your Ink,Toner and Paper needs.
Why are our prices so low?
We minimize traditional overhead costs by using efficient Internet based systems and volume purchasing. These savings are reflected in the price you pay for our products.
What Grade is your Paper?
We only sell the highest quality grade ‘A’ dustless paper rolls.
Are your ink ribbons original from the manufacturer?
We offer compatible high-density nylon ribbons that meet or exceed OEM standards but are significantly cheaper. We also carry a variety of OEM ribbons for DOT matrix printers.
What do I do if I am not sure what products I need?
The best way to find the products you need is to use the search feature of our web-site. Simply type the make or model of your printer or cash register into the search box and click “Go”. The appropriate products should be displayed. Our sales staffs is always available via e-mail or call 780-484-5692 and one or our sales representatives will be glad to assist you.You can also use our Contact Us and we will get back to you ASAP.
How do I measure my paper roll?
There are two measurements needed to determine the correct paper roll size. They are the width and depth of the paper rolls.
Where do I find my model number?
Model numbers for business equipment are generally located on the back of the machine near the power cord or on the front of the machine by the manufactures name.
How do I place an order?
Ordering is very simple. Find the product you are looking for on our web site and simply click the "add to cart" button. When you have finished shopping you click the "check out" button to finish your order. You'll be asked some basic information about shipping and billing as well as your credit card number. Once you submit your order we'll process it and then ship the order as soon as possible. You will receive an e-mail summarizing your order shortly after you submit it.
What is the cutoff time for out of town shipments?
The cutoff time is 2:00pm Mountain Standard Time, for same day shipments. All orders received after 2:00pm MST will ship the following business day.
How long does it take to process an order before it is shipped?
Our online processing is immediate so we can ship orders the same day if placed by 2:00pm MST. Local orders have to be placed before 11:30 am Mountain Standard Time to be delivered the same day and by 11:30 pm MST to be delivered the following business day.
How long does the average order take to get to my business, if I am an out of town customer?
Businesses located in major centers should receive their order in 2-3 business days. Other orders should be received in 3-7 days.
What if I order the wrong supplies?
We want to avoid shipping you the wrong product if at all possible. If you have any questions about the supplies you require please call our sales staff and they will gladly help you find the products that you need. If you receive product that does not fit your machine you can call our sales staff to make arrangements to return the product. We will then ship you the correct product.
How do I return wrong products?
If you have ordered a product that is not right for your machine, you can call our sales staff to make arrangements for you to return the product. You can ship the product back to us anyway you like, as long as it is returned in its original packaging. Return Shipping Cost will be your responsibility.
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FAQ
Samsung CLP-510
